
FAQ
- 01
The office is open Monday- Thursday 9am-4pm, Friday- 9am-12pm and closed Saturday
and Sundays. (We have a 24 hour on call number available for emergency purposes only)
- 02
We currently accept private pay, Medicaid waivers (including CCC plus) and some private insurances. Please contact us with
eligibility questions.
- 03
Children will need to be assessed and screened by our nursing staff to determine if our company is able to sufficiently meet the child needs.
- 04
For private pay clients 24-hour care services can be discussed, unfortunately Medicaid
and some other private insurance companies do not have a 24-hour care benefit.
- 05
Our company provides non-skilled Personal Care services including but not limited to
assistance with bathing, dressing, toileting, transporting, light housekeeping, laundry,
shopping and accompanying clients to medical related appointments.
- 06
Yes. family members can be paid caregivers, if they meet the required qualifications and
have a valid Personal Care Aide (PCA) or Certified Nursing Assistance (CNA)
certificate/license. For Medicaid recipients, our company will follow the proper
guidelines listed in the DMAS- Care Coordination manual.
- 07
Respite care provides short-term relief for primary caregivers.